Welcome!
|
||
Logout|My Dashboard

Refund/Cancellation Policy - MessAge Media: Site

Refund/Cancellation Policy

Please submit any cancellation via email to: subscriptions@aitkinage.com or mlm@millelacsmessenger.com, or call the office during regular business hours 218-927-3761 or 320-676-3123.

E-mail cancellations must contain the following: First name, last name, order number, and e-mail address. This information must be identical to the information originally submitted on your order. Please provide contact information so that we may contact you if we have questions in regards to canceling your order.

1. GENERAL TERMS OF SALE

1.1. Definitions

The term "digital product" refers to paid digital products available from the Aitkin Independent Age or Mille Lacs Messenger.

1.2. About Digital Products

You are not required to purchase anything for certain limited use of the Aitkin Independent Age or Mille Lacs Messenger or the the MessAge Media apps. However, if you do not purchase a subscription or product, your access to the above content and services will be limited.

The Aitkin Independent Age and Mille Lacs Messenger reserve the right to modify the content, type and availability of any digital product at any time.

Only one person may use the user name and password associated with a digital product account.

To view your current subscription services, log into your user account on the website. Visit “My Dashboard” section, located in the upper right hand corner on aitkinage.com or millelacsmessenger.com.

1.3. Processing and Payment

The Aitkin Independent Age or Mille Lacs Messenger will process your purchase as promptly as possible. There may be a delay in the activation of your product while payment details are verified.

We accept major credit cards including Visa, MasterCard, and Discover. We reserve the right to reject any order or purchase at any time.

If your initial payment authorization is later revoked, your subscription, product or access will be terminated. Please email subscriptions@aitkinage.com or mlm@millelacsmessenger.com if you feel your access was terminated in error.

Unless specified otherwise in the Cancellation and Refund Policy below, all charges are nonrefundable.

1.4. Pricing

When you purchase a digital product, the price will be made clear during the order process. You agree to pay the price that is stated at the time of your order, as well as any applicable taxes. You also agree to the billing frequency stated at the time of your order.

Discount eligibility is determined at the time of the order. Discounts cannot be applied retroactively. All prices are in United States Dollars.

the Aitkin Independent Age and Mille Lacs Messenger reserve the right to change prices and fees at any time. We will notify you in advance if the regular rate of a product changes from what was stated at the time of your order. You will have the opportunity to accept the new price or cancel your subscription or purchase from that point forward.

Applicable taxes may vary. We are not able to notify you in advance of changes in applicable taxes.

If a stated price is determined by us in our sole discretion to be in error, we are not under any obligation to offer you the product at that price. We will notify you of the error and give you the opportunity to cancel your order and obtain a refund if payment has already been made.

1.5. Billing

1.5.1. Billing of Digital Subscriptions

We will charge or debit your payment method at the beginning of your subscription. Billing will continue according to the cycle stated at the time of your order.

Some subscription options of the Aitkin Independent Age and Mille Lacs Messenger digital subscriptions are renewed automatically. When we renew your subscription, we will use the payment method currently associated with your account. If the subscription was purchased through our website, you will be notified in advance of impending renewals. Please see our Cancellation and Refund Policy below for information about canceling.

1.5.2. Billing of One-Time Purchases

When you make a one-time purchase of a standalone product, including but not limited to articles from the Aitkin Independent Age and Mille Lacs Messenger and gift subscriptions, we will charge or debit your payment method at the time of purchase.

1.6. Invalid Renewal

If your credit card expires or your payment method is otherwise invalid, your subscription or product will automatically be terminated.

2. CANCELLATION AND REFUND POLICY

2.1. Cancellation and Refunds of Digital Subscriptions

You can cancel your digital subscription at any time by calling Subscription Services at 218-927-3761 or 320-676-3123, or email subscriptions@aitkinage.com or mlm@millelacsmessenger.com.

Monthly and 4-Week Subscription

When you cancel a subscription based on a monthly or 4-week cycle, you cancel only future charges associated with your subscription. You may notify us of your intent to cancel at any time, but the cancellation will become effective at the end of your current billing period.

Cancellations are effective the following billing cycle. You will not receive a refund for the current billing cycle. You will continue to have the same access and benefits of your product for the remainder of the current billing period.

We reserve the right to issue refunds or credits at our sole discretion. If we issue a refund or credit, we are under no obligation to issue the same or similar refund in the future.

Annual Subscription

We reserve the right to issue refunds or credits at our sole discretion. If we issue a refund or credit, we are under no obligation to issue the same or similar refund in the future.

Changes to Content or Access

We reserve the right to make changes to our digital products at any time. If we temporarily reduce or eliminate the charge for content or access that you are currently paying for under different terms, you will not receive a refund.

Cancellations by Us

We reserve the right to suspend or terminate your subscription or product for any reason, with or without notice and without further obligation. You will not be entitled to a refund in these circumstances. If any or all of our digital products are temporarily unavailable, you will not receive a refund. We reserve the right to issue refunds or credits at our sole discretion. If we issue a refund or credit, we are under no obligation to issue the same or similar refund in the future.

2.2. Cancellation and Refunds of One-Time Purchases

One-time purchases cannot be canceled or refunded.

We reserve the right to issue refunds or credits at our sole discretion. If we issue a refund or credit, we are under no obligation to issue the same or similar refund in the future.

Changes to Content or Access

We reserve the right to make changes to our digital products at any time. If we temporarily reduce or eliminate the charge for content or access that you are currently paying for under different terms, you will not receive a refund.

If any or all of our digital products are temporarily unavailable, you will not receive a refund. We reserve the right to issue refunds or credits at our sole discretion. If we issue a refund or credit, we are under no obligation to issue the same or similar refund in the future.

Please submit any cancellation via email to: subscriptions@aitkinage.com or mlm@millelacsmessenger.com, or call the office during regular business hours 218-927-3761 or 320-676-3123.

Please direct all general questions to ge@aitkinage.com or mlm@millelacsmessenger.com

Stocks

Online poll

Loading…